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STAFF INFORMATION
Ken Brown
Executive Director of Technology & Information Services
(509) 354-7263 |
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Technology and Information Services (TIS)
is a service and support organization for district schools
and departments. TIS provides technical systems support
and problem solving assistance within the framework of the
educational needs of the district. TIS has responsibility
for providing services to the district. |
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INFORMATION SYSTEMS,
NETWORKING &
COMMUNICATIONS SUPPORT SERVICES
- Telephone, Cellular, Voice Mail Services: Steve
Boline, Christine
Wilson • 354-7203
Responsible for coordinating and processing requests for
repair, revisions, and adds/moves/changes of telephones, voice mail, and
cellular phones.
- IFAS System Support: Kelli
Borden • 354-5964
Responsible for the planning, coordination and ongoing maintenance
and operation of the SunGard Bi-Tech Payroll / Human Resources
and Financial System titled Integrated Fund Accounting System (IFAS).
- SASI System Support: Dave
Nelson • 354-7232
Responsible for the planning, coordination and ongoing maintenance
and operation of the Pearson Education Student Information System
known as SASI.
- Application Development and Support: WebHelp@spokaneschools.org • 354-7203
Responsible for the planning, coordination and ongoing maintenance
and operation of District web sites, server applications,
and related processes.
INSTRUCTIONAL
TECHNOLOGY SUPPORT CENTER
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Responsible for providing technical
support, installation, maintenance, problem determination
and resolution for all microcomputer software and hardware.
Support and management of building local-area-networks and
district wide-area-network, Internet and Intranet. Technical
support is provided on-site and via telephone through the
ITSC "Help Desk".
- The Help Desk - Provides technical assistance,
problem resolution, trouble reporting, and general assistance
via telephone. • 354-7600
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PRINTING &
MAIL SERVICES
Robyn
Norwood
Supervisor of Printing & Mail Services
(509) 354-7208 |
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Provides district-wide full service printing, graphics and mail services.
Supporting graphic design, computer page layout, bindery facilities
and digital and offset printing. The Print Shop can also provide
support for most specialty order items. Other responsibilities
include mail services, and coordination of distribution of
elementary science kits and human growth and development kits.
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