What if I didn't hear the automated message?
If you are still on the phone, you can play the message again by pressing the star (*) key.
You can also access old messages via the SPS app. Log into the app and go to the “Notifications” icon to find an archive of messages that have been sent to you.
How can I change the phone number or email address where I receive your automated messages?
Please call your school's office and have them update your records. If you have students at multiple schools, you will need to update your information with each school.
How can I opt out of these messages? Is it possible to receive only emergency messages?
- You can opt out of informational messages by calling 855.502.7867.
- Any phone number/email changes need to be made through your school office.
I accidentally opted out of calls or texts. How can I opt back in?
- You can opt back in to voice calls by calling 855.502.7867.
- You can opt back in to text messages by texting START to 60680.