We're Here to Help!

  • SVL Student/Parent Handbook

    Please review our handbook for detailed information on being a successful online student, logging into your classes, using your SPS Office 365 account, navigating Blackboard, and more!

    Welcome Unit in Blackboard

    The first unit the Coursework tab in Blackboard is a Welcome Unit with helpful step-by-step videos and instructions for navigating your online course and submitting assignments.

    Call Your Teacher

    Your teacher is the best resource for help on your coursework. You can find contact information in Blackboard on the "Teacher Info" tab.

    Put in a Blackboard Help Ticket

    If you are having a technical issue, we have a team of technicians standing by to help! Send an email to Blackboard Help Desk.

    Contact Your Student Support Specialist

    SVL has a team of specialists to help support you! Find the Support Specialist assigned to your school on this page.

    Come to a Public Library Student Support Lab

    We have labs at local libraries every week staffed by one of our Support Specialists. Please stop by to work on your coursework. Find the Student Support Lab schedule here or check our calendar.

    Student Success Meetings

    We require any student who has been evaluated as not having satisfactory monthly progress to come to a Student Success Meeting. All students are welcome to attend! We have teachers from all content areas and Support Specialists at these meetings ready to answer your questions and create a plan for success. See our calendar to find the next meeting.

  • Join us at a Student Support Lab

    Begins Tuesday, Sept. 3, 2019

  • Computers are available for use during the Support Labs or students can bring their own laptop.

  • Need a Laptop or Hotspot?

    All Spokane Public Library locations offer laptops for SPS students to check out for home use, using their Library/SPS school account. The application for the SPS and Spokane Public Libraries Laptop Program can be found here.

    Hotspots are also available to SPS high school students. A $50 charge is added to the student account if not returned. Apply here and return the application to the SVL Office (for SVL students) or your school’s Public Office (for non SVL students).

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